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At Sobel Westex, we strive to provide easy, convenient, and luxuriously indulgent customer experiences. Our commitment to quality and comfort ensures that our products meet the highest standards for hospitality.
Our luxury sheets are treated with HEIQ silver technology to resist odors, allowing you to enjoy a perfect night’s sleep. No longer will lingering odors disrupt your rest.
Our luxury sheet collection is available in a variety of colors to suit your tastes and decor. Whether you prefer soft whites or vibrant hues, we have the perfect shade to match your bedroom.
This collection includes a flat sheet, fitted sheet, and either one pillowcase for twin sizes or two pillowcases for all other sizes, ensuring a complete and comfortable set.
To maintain the quality and color of your sheets, follow these simple care instructions: - Wash Before Use: Start your experience with clean and fresh sheets. - Do Not Use Bleach: Bleach can damage the fabric. - Fabric Softeners and Iron Safe: Our sheets are safe for fabric softeners and can be easily ironed. - Machine Wash Cold: Use mild detergent and wash on cold water. - Tumble Dry on Low: To prevent shrinking, tumble dry on low heat.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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